Help & Support

Get the help you need to make the most of YourGrandBusiness

Frequently Asked Questions

Find quick answers to common questions about YourGrandBusiness

Business Claims

How do I claim my business?

You can claim your business by clicking the 'Claim This Business' button on your business page. You'll need to provide verification documents to prove ownership.

Business Management

How do I update my business information?

Once you've claimed your business, you can update your information from your business dashboard. Go to 'Edit Profile' to make changes.

Membership

How do member discounts work?

As a YourGrandBusiness member, you get exclusive discounts at participating local businesses. Your discount level depends on your membership tier.

Reporting

How do I report an issue with a business?

You can report issues through the 'Report' button on any business page, or by contacting our support team directly.

Membership

Can I cancel my membership?

Yes, you can cancel your membership at any time from your account settings. Your benefits will continue until the end of your current billing period.

General

How do I contact a business directly?

Each business page includes contact information including phone, email, and website links when available.