Help & Support
Answers to common questions, and a place to ask YGB Support when they don't cover it.
Frequently Asked Questions
How do I contact a business?
Open the business's page on YourGreenBook. Its phone number, email and website are shown when the business has listed them. Businesses that have claimed their listing can also be messaged with the Message button (you need to be signed in).
How do I claim my business?
On your business's YourGreenBook page, choose Claim This Business. We email a claim link and code to the email address on file for that listing; follow it to claim the business and set up your account. The button only appears on unclaimed listings that have an email on file. If yours has none, sign in and open a support ticket below.
How do I update my business's information?
After you claim your business, open your business dashboard and go to Profile to edit its details.
How do I get help from YourGreenBook?
Sign in and open a support ticket on this page. Replies from YGB Support appear in the ticket on this page. You are not emailed when someone replies, so check back here.